Laminate Flooring Curbside Delivery Policy
NOTE: It is the customers responsibility to be present
to off load your order. Laminateflooringsite.com nor
the Carrier is responsible.
Laminate Flooring and accessories are shipped via
common carrier (freight truck) with curbside delivery
within the continental U.S. The delivery person will
require your assistance in unloading your item and
will leave the item at the curbside. Any additional
services, such as two-man delivery, inside delivery,
lift-gate trucks, or pallet jacks are not included
in the price of the item. If you need this assistance
usually inside delivery is an extra $50 & up depending
on the time necessary for the truckers to unload it
and bring it into your home. You may purchase these
additional services directly from the trucking company
when they call you you for an appointment.
If your item shows visible damage upon receipt from
the carrier, refuse the shipment and call us at 866-406-0170.
It is important to inspect your shipment BEFORE you
sign the delivery notice. This is to ensure that if
there is a damage item it can be returned at the time
and a new one sent out to you as soon as possible.
Pick Up (P/U) Flooring in Dalton Georgia
You may pick the flooring up in Dalton, GA. You need
to call 866-406-0170 to make arrangements.
NOTE: Tracking Numbers and Shipping Information Provided
by Email or Fax ON ALL ORDERS
FREIGHT RETURNS
There will be a 20% restocking fee on laminate product
only. Note: Containers must NOT be opened. Also, no
returns on accessories unless exceptions are made.