Laminate Flooring Curbside Delivery Policy

NOTE: It is the customers responsibility to be present to off load your order. Laminateflooringsite.com nor the Carrier is responsible.

Laminate Flooring and accessories are shipped via common carrier (freight truck) with curbside delivery within the continental U.S. The delivery person will require your assistance in unloading your item and will leave the item at the curbside. Any additional services, such as two-man delivery, inside delivery, lift-gate trucks, or pallet jacks are not included in the price of the item. If you need this assistance usually inside delivery is an extra $50 & up depending on the time necessary for the truckers to unload it and bring it into your home. You may purchase these additional services directly from the trucking company when they call you you for an appointment.

If your item shows visible damage upon receipt from the carrier, refuse the shipment and call us at 866-406-0170. It is important to inspect your shipment BEFORE you sign the delivery notice. This is to ensure that if there is a damage item it can be returned at the time and a new one sent out to you as soon as possible.

Pick Up (P/U) Flooring in Dalton Georgia

You may pick the flooring up in Dalton, GA. You need to call 866-406-0170 to make arrangements.

NOTE: Tracking Numbers and Shipping Information Provided by Email or Fax ON ALL ORDERS

FREIGHT RETURNS

There will be a 20% restocking fee on laminate product only. Note: Containers must NOT be opened. Also, no returns on accessories unless exceptions are made.